Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of Fermidas Consultancy's services, including our website, compliance advisory services, training programs, and audit services. By accessing or using our services, you agree to be bound by these Terms.

Fermidas Consultancy ("we," "our," or "us") provides compliance and governance advisory services to help organisations navigate complex regulatory environments. These Terms establish the legal framework for our professional relationship.

2. Definitions

3. Service Description

Fermidas Consultancy provides the following services:

• Compliance Advisory: Expert guidance on regulatory compliance and governance frameworks
• Training Programs: Professional development and compliance training through Fermidas Pro
• Audit Services: Quality assurance and control audits aligned with ISO standards
• Risk Assessment: Comprehensive risk-based assessment programs
• Policy Development: Custom compliance policies and procedures

Our services are designed to help organisations meet regulatory requirements and build sustainable compliance frameworks.

4. Acceptance of Terms

By accessing our website, using our services, or engaging with our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

5. Service Engagement

When engaging our services, the following terms apply:

• Services are provided on a professional basis with appropriate expertise and care
• Specific service terms will be outlined in separate engagement agreements
• We reserve the right to decline service requests that conflict with our ethical standards
• Services are subject to availability and may require advance scheduling
• We maintain professional independence and objectivity in all engagements

6. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information when engaging our services
• Maintain the confidentiality of any login credentials or access information
• Use our services only for lawful purposes and in accordance with these Terms
• Not attempt to gain unauthorised access to our systems or platforms
• Respect intellectual property rights and not reproduce or distribute our content without permission
• Cooperate with our team and provide necessary information for service delivery
• Notify us immediately of any security concerns or unauthorised access

7. Intellectual Property Rights

All content, materials, and intellectual property provided through our services remain the property of Fermidas Consultancy or our licensors. This includes but is not limited to:

• Training materials and course content
• Assessment tools and methodologies
• Compliance frameworks and templates
• Audit procedures and checklists
• Website content and design
• Fermidas Pro platform and software

You may use our content solely for the purpose for which it was provided. Any unauthorised use, reproduction, or distribution is strictly prohibited.

8. Confidentiality and Data Protection

We are committed to maintaining the confidentiality of all client information and data. Our confidentiality obligations include:

• Protecting all client information and trade secrets
• Maintaining professional confidentiality standards
• Complying with applicable data protection laws
• Implementing appropriate security measures
• Limiting access to confidential information to authorised personnel only

For detailed information about how we handle your data, please refer to our Privacy Policy.

9. Payment Terms

Payment terms for our services are as follows:

• Fees are specified in individual service agreements or proposals
• Payment is due according to the terms outlined in your engagement agreement
• Late payments may result in suspension of services
• All fees are exclusive of applicable taxes
• Refunds are subject to our refund policy as outlined in service agreements

10. Limitation of Liability

To the maximum extent permitted by law, Fermidas Consultancy's liability is limited as follows:

• We provide advisory services and cannot guarantee specific regulatory outcomes
• Our liability is limited to the amount paid for the specific service in question
• We are not liable for indirect, consequential, or punitive damages
• Clients remain responsible for their own compliance decisions and actions
• Our advice should be considered alongside other professional guidance

These limitations do not apply to liability that cannot be excluded by law.

11. Disclaimers

Our services are provided "as is" and "as available" with the following disclaimers:

• We do not guarantee that our services will meet all regulatory requirements
• Regulatory environments change, and advice may need to be updated
• Our training programs do not guarantee certification or compliance
• Website and platform availability may be subject to maintenance or technical issues
• We are not responsible for decisions made based on our advice

12. Termination

These Terms may be terminated under the following circumstances:

• By either party with written notice as specified in service agreements
• Immediately if you breach these Terms
• If we determine that continued service would violate our ethical standards
• Upon completion of the agreed-upon services

Upon termination, your right to use our services ceases immediately, and you must return any confidential materials.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Kingdom. Any disputes arising from these Terms or our services will be resolved through:

• Good faith negotiations between the parties
• Mediation if direct negotiations are unsuccessful
• Legal proceedings in the courts of the United Kingdom if necessary

14. Changes to Terms

We may update these Terms from time to time to reflect changes in our services or applicable laws. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: